19 - 22 February, 2019|
Singapore
 

Conference Day One – Wednesday 20 Feb 2019

8:00 am - 9:00 am Morning Refreshment and Registration

9:00 am - 9:10 am Opening Remarks from the Chairperson

9:10 am - 9:50 am The Evolving Role of Intelligence Automation (IA) in Digital Transformation

Ravikumar Jeevarathinam - Vice President , Technology & Innovation - Global Technology Centre Lloyd's Register
·         How does IA fit into an enterprise’s existing digital transformation plans? Should it be viewed as an independent project or an add-on to the transformation?
·         Will we see greater synergies between human and machines for a truly human driven digital transformation?
·         With nearly 50% of CIOs in Asia currently investing in or planning to invest in intelligent automation, which sectors and industries are likely to get traction?
·         What are the emerging trends and technologies to look out for?
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Ravikumar Jeevarathinam

Vice President , Technology & Innovation - Global Technology Centre
Lloyd's Register

9:50 am - 10:30 am Industry Panel : Cognitive Automation and Artificial Intelligence Driving the Next Wave of Intelligence Automation

Utpal Chakraborty - Head of Artificial Intelligence YES BANK
Venkatesh Subbaraman - Regional Chief Operating Officer - Institutional Banking ANZ Bank
Timothy Kooi - Head of Data Analytics DHL
·         How are enterprisesleveraging on machine learning technologies in conjunction with RPA for decision making?
·         Run before you walk:  Can companies bypass RPA and move straight into cognitive solutions?
·         Can the innovative use of bots pave the way for faster AI adoptability
·         Impact of IA on  workforce utilization in-terms of hiring, re-retraining  and mobilising employees  to focus on more value added tasks
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Utpal Chakraborty

Head of Artificial Intelligence
YES BANK

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Venkatesh Subbaraman

Regional Chief Operating Officer - Institutional Banking
ANZ Bank

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Timothy Kooi

Head of Data Analytics
DHL

10:30 am - 11:10 am Morning Networking & Refreshment Break

11:10 am - 11:50 am Transitioning from RPA to Cognitive Automation

Vince Kasten - Head of Workflow Automation Prudential Corporation Asia
  • The potential from machine learning and robotics working together
  • Enabling Cognitive Process Automation across the entire organisation
  • Case Study and examples from the industry
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Vince Kasten

Head of Workflow Automation
Prudential Corporation Asia

11:50 am - 12:30 pm Scaling Cognitive RPA Across the Enterprise

Vihang Shah - Head of Information Technology Electrolux Asia Pacific
·         Expanding your Bot workforce: What are the commercial and technical considerations?
·         The importance of small success and how can these be replicated in other units?
·         Creating a ‘Centre of Excellence’  for automation governance, process assessment and organisation wide support
·         Fostering internal collaborations, management support  and customer acceptance for cross-functional scaling
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Vihang Shah

Head of Information Technology
Electrolux Asia Pacific

12:30 pm - 1:00 pm Finding Success on your Intelligent Automation Journey: Are We There Yet?

Eric Thain - President, Artificial Intelligence Society of Hong Kong & General Manager HK Express
·         Developing a holistic view of your IT environment, internal  processes and business  objectives to create a customised  IA implementation plan
·         Ensuring sustainability and scalability of your IA strategy: What are the technical, financial and commercial considerations?
·         Setting benchmarks, measuring ROI and evaluating results at each phase of implementation
·         Leveraging on IA to create efficiency, enhanced customer experience and competitive advantage
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Eric Thain

President, Artificial Intelligence Society of Hong Kong & General Manager
HK Express

1:00 pm - 2:00 pm Networking Lunch

2:00 pm - 2:40 pm Data-Driven Decision Making with Machine Learning

Sigrid Rouam - Lead Data Scientist Singapore Exchange Limited
·         From big data to smart data: How are companies utilizing big data in predictive analytical to achieve their goal of becoming  ‘Smart Enterprises’
·   Successfully incorporate modern machine learning techniques into your data infrastructure for data analytics, risk management and process improvement 
·         Selecting a scalable and flexible machine learning solutions which are compatible with your existing technology framework and objectives
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Sigrid Rouam

Lead Data Scientist
Singapore Exchange Limited

2:40 pm - 3:20 pm Transforming your Business Processes with Deep Learning and Data Analytics

·         When, why and how to scale and normalise your data for deep learning consumption?
·         Understanding the deep learning framework  and governing algorithms
·         Building, training and deploying deep learning models

3:20 pm - 4:00 pm Afternoon Networking & Refreshment Break

Attendees will have the opportunity to participate in 2 round-table sessions of their choice. Led by table hosts on each topic, there will be a 5 minutes wrap-up session at the end of group discussions

Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions

4:00 pm - 5:20 pm Topic 1: Human Resource Management
Anjali Parmar - Firm-wide Organization & Talent Development Manager, Greater China & APAC Gensler

·         Re-skilling and empowering the  workforce
·         What HR processes is IA most suitable for?
·         Cognitive  technologies in recruiting - from sourcing ,screening to interviewing
 
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Anjali Parmar

Firm-wide Organization & Talent Development Manager, Greater China & APAC
Gensler

Attendees will have the opportunity to participate in 2 round-table sessions of their choice. Led by table hosts on each topic, there will be a 5 minutes wrap-up session at the end of group discussions

Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions

4:00 pm - 5:20 pm Topic 2: Marketing and Customer Experience
Hemlata Mansukhani - Head of Customer Experience Sephora Digital

·         Data driven IA applications and priorities
·         Are chat bots the future of customer service?
·         Case studies and best practices

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Hemlata Mansukhani

Head of Customer Experience
Sephora Digital

Attendees will have the opportunity to participate in 2 round table sessions of their choice. Led by table hosts on each topic, there will be a 5 minutes wrap-up session at the end of group discussions

Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions

4:00 pm - 5:20 pm Topic 3: Shared Services Operations

·         Reinventing shared service operations with IA
·         Can the offshore operations be bought near-shore?
·         From back-end to front-end: Scaling your IA initiatives

Industry Round-table: Blueprint for Success: Deploying an Effective IA Strategy for Key Business Functions

4:00 pm - 5:20 pm Topic 4: Digital Transformation Strategic Management

  • Defining the transformation objective
  • Leveraging on data to drive IA strategy
  • Assessing the data and technology infrastructure

5:30 pm - 5:30 pm Chairman’s Closing & End of Day One